Baking it Down with Sugar Cookie Marketing 🍪
👋 Hey - Heather and Corrie here with the Baking it Down Podcast with Sugar Cookie Marketing (a group on Facebook full of sugar cookiers turned business owners).
🍪 We're here to help you rise with your reach, flood with new followers, bake up new ideas, and make that all-important dough (while makin' that dough - see the pun there?)
🤑. What’s it about? We’re a Facebook Group turned Podcast, Membership, Book Club, and Baking 101 that’s dedicated to assisting bakers in effectively marketing online to generate more sales and better manage their businesses.
🧠 With free Facebook Live classes, hundreds of resources, and thousands of like-minded bakers, there’s a lot to learn in "SCM" (aka Sugar Cookie Marketing). ️🎧 As an extension of our Facebook group, this podcast is here to let you learn by listening. 📈 We'll cover group topics, marketing trends, and more (leaving this wide open in case Corrie wants to start singing).
💸 We take the sweet art of selling online to the cottage bakery world with marketing methods that move products (and pastries).👂 So open up those glorious ear canals because we have a podcast! Just when you’ve thought you’ve “heard” it all with those marketing "miracle" twins (that's our last name - not a proclamation), we’ve got something just for you each week!
🥣 As a baker, you don't always have the luxury of two hands needed to scroll in Sugar Cookie Marketing Group or crack open a book in Sugar Cookie Bookies, but what you can do is listen (unless you're my kid asking “what’s for dinner” for the millionth time).
👐 Hands full of flour? No problem! 👍 18 dozen iced cookies due tomorrow? Let’s do this. The Baking it Down Podcast by Sugar Cookie Marketing is a weekly podcast geared toward helping you grow your bakery business - dropping (almost) every Tuesday.
📅 We choose a topic each week that's either something new and emerging in the world of social media or something that we saw in "The Group" that was a hot topic and we bake it down... I mean, "break" it down for you. 🗯️ What you can expect in the podcast is about an hour of chit-chat with the meat and potatoes right at the beginning of the episode.
🥔 That’s when we dive into the marketing topic of the week! 📞 Oh yeah, folks can call / text / email in with their questions too - a fun way to hear from other bakers out there.
Our promises to you:
1️⃣ We always make it clean = no cursing. We understand that you are busy and could be around little ones while also trying to get your weekly dose of business growth so we make sure that each episode would make our grandma proud and keep it clean so you can listen while also living your life.
2️⃣ We always make it fun. There’s a lot of negativity in the world so we try and make the podcast an upbeat and fun learning experience for you. I mean, we try to make the Instagram updates and changes as happy as we can, but come on Instagram! Give it a rest! No more changes!
3️⃣ Other than that, we take a positive approach to marketing We are also *not* professional podcasters. I feel like we need to say this because, hey, sometimes we get giggles! We do our best to extend our marketing knowledge to you all free of charge each week at the cost of listening to our higher-than-normal pitched voices and the occasional giggle spree.
4️⃣ You can find the podcast on all the major platforms and you can typically expect a new episode each Tuesday afternoon (unless life happens). We invite everyone to listen.
Either start from the beginning or work backward! The episodes don’t build off themselves so you won’t be confused hearing one before the other. You just might miss new Lives we mention but you can always catch the replay in the Sugar Cookie Marketing Group on Facebook!
Baking it Down with Sugar Cookie Marketing 🍪
252. Baking it Down - Piping Positioning
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🧠 Piping Positioning - What your clients think about you.
In this week's Baking it Down Podcast - Episode 252 - Piping Positioning, we wanted to talk about a buzzy marketing concept called "product positioning." Think of positioning as the mental real estate your bakery is renting in the heads of your customers.
Here's the catch - 🫵 you don't control what they think about you, but rather all the pieces of marketing create an experience they recall when they hear your name. Let me explain.
Having recently moved, I've been targeted in a half dozen ads about anything and everything home goods, but one brand keeps rising to the top - of both feeds and word-of-mouth.
Quince is an up-and-coming household brand that positions itself as "luxury and quality for less," 💸💸💸💸 going as far as to directly compare their prices against popular brands like West Elm, Pottery Barn, and Williams-Sonoma (⚖️ there's a lawsuit about this, actually).
How do they do the same thing at the same quality, but for less? Their approach of "radical transparency" explains it just about everywhere on their website. They source the same materials from the same factories as the higher-priced brands, and then cut out the middleman by selling directly from their website to consumers.
Other examples of brands that have done a great job at positioning - try guessing these before you peek (some may be location dependent):
- 🧠 Safe Cars = Volvo
- 🧠 Customer Service Chicken = Chick-Fil-A
- 🧠 Everyday products at a lower cost = Walmart
- 🧠 Quick Oil Changes = Jiffy Lube
- 🧠 Judge-free Gym = Planet Fitness
- 🧠 Gas with Great Convenience Store = Sheetz
- 🧠 Quick Burgers = McDonald's
- 🧠 Quality Groceries = Wegmans / Whole Foods
- 🧠 Streaming Service = Netflix
- 🧠 Best Dating App = Hinge
- 🧠 Social Media = Facebook
What made us all think of mostly the same brands? That's positioning. If I said "really high-quality burger," you likely wouldn't think of McDonald's, right?
“Positioning is not what you do to a product. Positioning is what you do to the mind of the prospect.” - Jack Trout
Positioning can take multiple forms and varies depending on who you're targeting (Volvo positions both as safe and as luxurious, depending on who their target market is for the vehicle). Price-based is the route Quince
🏷️ Price-based positioning is the route Quince is taking, and while we often tell bakers not to compete on price, you can position on price depending on your targets. For example, we're not the most expensive cookie class instructors, so we could compete there if we wanted, without touching our margins at all.
Quality and premium positioning you see with brands like ⌚ Rolex or Apple - brands you know won't be cheap, but that's almost why you want them in the first place.
Application / Use-case positioning is a brand that comes to mind when you need to solve a specific problem. Which app would you use for online meetings? Zoom, right? What do you reach for when your nose is running? Kleenex? And then there's the funny backstory to Vecro (a brand so positioned that it's replaced its product name - hook and loop - with its brand).
Take the concept of positioning into your week and see which brands have rented your mental landscape. The positioning formula is this:
- For [Target Audience], [Brand Name] is the [Category] that [Point of Differentiation] because [Reason to Believe].
